Why Use Our User Guide Maintenance Service?
It’s common for user manuals to go stale in the scramble to release new features. But every time your product or service changes, your user guide should change too.
Without constant updates, tweaks, and improvements, you could be losing customers and adding to the strain on your service desk.
Asking developers or support staff to update documentation isn’t always practical. That’s where our maintenance service helps.
Red Robot can:
You can pay for maintenance ad-hoc when you feel an update is necessary, or pay for a technical writer on retainer. If you opt for the retainer, we’ll give you a 10% discount on our usual daily rate when you sign up for six months or longer.