User Guide Service

User guide maintenance is essential if you want your documentation to keep up with your products.

Hire us ad-hoc or on a monthly retainer to keep your user manuals up-to-date.

Why Use Our User Guide Maintenance Service?

It’s common for user manuals to go stale in the scramble to release new features. But every time your product or service changes, your user guide should change too.

Without constant updates, tweaks, and improvements, you could be losing customers and adding to the strain on your service desk.

Asking developers or support staff to update documentation isn’t always practical. That’s where our maintenance service helps.

Red Robot can:

You can pay for maintenance ad-hoc when you feel an update is necessary, or pay for a technical writer on retainer. If you opt for the retainer, we’ll give you a 10% discount on our usual daily rate when you sign up for six months or longer.

User Guide Maintenance FAQ

We maintain both hardware and software user guides in a variety of formats.
We continually review your user guide and implement any changes. We can then produce a new version on demand in all of the formats that you originally published in. If your manual has been translated, we can save you money by only requesting translations for the parts that have been updated.
When you hire us on a retainer, you’re basically pre-booking your technical writer for a certain number of days each month. This ensures that you always have someone on-call on the agreed days to implement changes. We can work with your team to sync up our availability so that all of your changes are incorporated on time.
The number of retainer days you need each month will vary according to the pace of change and the size of your documentation. Our clients typically organise retainers for between 0.5 and 4 days a week.

Get a quote

We typically respond within 1 working day.
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