Technical writing services

Our technical writing service lets you hire a technical writer on demand when you need new documentation.

We can create new user manuals for your business, or apply regular updates to keep your user guides up to date.


Why Use Red Robot for Technical Writing?

Documenting your product or service properly can feel like a mammoth task. Sometimes it never gets finished at all.

Our team has more than 10 years’ experience of working with clients on technical writing assignments. Many clients just hire us when they need us, saving time, hassle, and money.

Red Robot can:

  • Work remotely on documentation to keep costs and inconvenience to a minimum
  • Provide fixed quotes to keep a lid on the cost
  • Output your user manuals in multiple formats without duplicating work.

We can create every document that your users need, from 1-page quick start sheet through to system documentation running to hundreds of pages.

Need a quote for technical writing services?

Give us an outline of what you need and we’ll get back to you within 1 working day.

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Frequently Asked Questions

What are technical writing services?

A technical writer creates documentation to support a product or service. Typically, businesses use our technical writing service if they don’t have a full-time technical author on their team. Because we work on projects, not time, we offer a more affordable alternative to an office-based or contract writer.

What is a technical writer?

A technical writer is a writer that specialises in producing user manuals and technical documentation.

Technical writers write in plain language so that their work is easy to read and easy to translate. Each member of our team has been trained in a particular style of writing that ensures users can interpret instructions even if English is not their first language.

What is a technical author?

There may be different definitions, but they are generally the same thing as a technical writer. We find that the term technical author is used more frequently in the UK, while technical writer is used more in the US and internationally.

How much does a typical user guide cost?

No two projects are the same, so this is a tough question to answer. When quoting, our technical writers consider:

  • Your existing documentation, and any extra research required
  • The format(s) you want to publish in
  • The level of detail, and the assumed experience that your audience has already.

For example, you’ll barely get any documentation in the box when you buy an iPhone. But a two-way radio will probably come with a printed user manual. So the size of the task is not determined by the complexity of the product.

The best way to compare technical writing costs is to think about what your users need and how that information would be best delivered. It’s also a good idea to think about user guide maintenance and the likely cost of keeping your user manuals up-to-date. We can help you with that as well.

Can you produce technical content online?

Yes. We can publish in a number of different formats, including HTML5 and webhelp. We can also put your user guide into an online knowledge base, CMS, or forum.