Do you need a new user manual?

Are you looking for a UK technical writer to produce or maintain user manuals? Perhaps you need a technical author to revise your technical documentation, or convert it to a new format?

Our technical writing team can help you create accurate, attractive user guides. We’ll also help you to maintain your user guides as your products evolve.

How We Create User Manuals

A good user manual solves customer challenges and cuts the workload for your help desk.

Research

We use your existing documents and notes to start.

Write

Our technical authors create your user guide in your chosen format.

Improve

We can translate content or make videos to go with your user guide.

Update

We can review your release notes or visit your office for updates.

Why your business needs a great user manual

A user manual isn’t just an instruction book. It’s a vital component in your support strategy. Every customer that finds an answer in your user guide is one less support ticket or call for your service desk.

No matter what type of documentation you need, Red Robot can help. We produce online documentation and printed user guides for both software and hardware products.

Great technical documentation needs to be up-to-date too. We offer a user guide maintenance service to help with that.

Our team has been writing technical documents for more than 10 years. We have the skills, tools, and experience to create documentation that’s clear and professional so that you give your users the best possible experience.

Need a price?

User guides can range from 1 to 1,000 pages.

Get in touch — we’ll give you a fixed cost estimate.

User Manuals Frequently Asked Questions

What is a user manual?

A user manual is a document that shows how to use a product or service.

You can choose to give your users a quick-start guide or a full manual, depending on your product and budget.

Many of our clients are now choosing online documentation alongside a printed user guide.

What types of user manuals do you produce?

Red Robot produces documentation for hardware and software. We publish user manuals online, in Word, as a PDF, and in other formats. We can also work in Adobe InDesign.

How much does a simple user manual cost?

There are many different types of documentation, and we take multiple factors into account.

To quote for a technical document, our technical writers will typically ask about:

  • the product or service
  • the complexity or level of experience your users have
  • the format(s) you want to produce
  • how complicated your layout or branding will be.

If you send us a quick message with an outline of your requirements, we should be able to get a quote to you a couple of days.

Do you offer graphic design for user manuals?

We can apply your branding to your user guide, but we don’t offer graphic design services. If you need tweaks to your logo or branding, it’s best to get that done first.

Can you visit our office?

Yes, if social distancing can be maintained safely. But site visits are likely to be limited during the ongoing Covid-19 disruption. We recommend using Zoom or Skype where possible.