Leeds has the highest concentration of tech businesses in the Yorkshire and Humber area, according to the Yorkshire Evening Post. Demand is growing for technical authors in Leeds, which is where Red Robot Media can help.

Red Robot Media is a technical content company based in Horsforth, just north of Leeds city centre. Our office is very close to Horsforth railway station, and we’re within easy reach of Leeds Bradford Airport.

Our entire team is ideally placed to serve clients in the West Yorkshire area. We benefit from excellent transport links to the M62, M1, London, and most major European cities.

Affordable Technical Authors in Leeds

Red Robot Media provides technical authors on a part-time or full-time basis. We offer affordable, tailored documentation services on-site from our Horsforth office, or remotely.

You can hire a Leeds technical author for a few days, a few weeks, or several months. Opt for a rolling contract, ad-hoc resource, or a retainer; a fixed agreement where you get guaranteed resource each month.

Our Leeds technical authors can combine on-site and remote working to make the project as efficient and cost-effective as possible.

Red Robot Media’s technical authoring service offers a number of key benefits:

  • a dedicated technical author for your project, without the delays associated with finding permanent staff
  • zero cost of recruitment
  • no unwanted long-term contracts
  • scalable resource according to your release schedule
  • one-off project support, or ongoing service.

We also write technical and business blogs, make technical support videos and produce content for press releases and white papers.

Managing Documentation Costs

Red Robot Media blends on-site and remote technical authoring to ensure that your manuals are produced efficiently:

  • Our technical author visits your office for project set-up and training, giving you face-to-face contact for the first stage of your project
  • The technical author takes the work back to our Horsforth office, and works on it remotely
  • The technical author comes back to your office at key milestones, or for further training, on a schedule you determine.

We use cloud project management tools to ensure everyone stays organised, no matter where they are working. That keeps technical authors in our Horsforth office completely aligned with your on-site team.

Our Technical Authoring Experience

Red Robot Media is proud to have worked with some of the world’s biggest brands and businesses, despite the fact that we’re a relatively small content agency.

All of our technical authors in Leeds are formally trained; we have more than five years’ professional experience in working with clients in the UK and overseas, including Ordnance Survey, Dell, Abacus E-Media, License Dashboard in York, and major UK terrestrial broadcasters.

We routinely create HTML 5 responsive web help, PDF help, and screencast videos. These can all be used for training or user onboarding. We can also output help content from a single-sourced Madcap Flare document into more obscure formats like ePUB and DITA.

We have two trained technical authors working for the company, and additional writers providing additional resource for a range of content projects. We are fully covered by professional indemnity insurance, and we’re formally trained in the techniques that a professional technical writer needs to write clear, engaging help content.

All of our technical authors use various types of single sourcing software, focusing on Madcap Flare. We can also help you to install Madcap Contributor, a free application, so you can involve your own team in the technical writing and review process. Our technical writers can assist with training in Contributor if you haven’t used it before.

More Information on Leeds Technical Authors

If you need reliable technical authors in Leeds, don’t hesitate to call. We’re based in Horsforth, and can come to your office when you’re ready to begin. Alternatively, if you’d like to call in, please contact us to make an appointment. Our technical writer can meet you at your West Yorkshire location if it’s more convenient for you.

Call 0330 120 0113 to arrange a meeting now, or drop us a quick email.

We can start most projects within a couple of weeks once we have your requirements. And if you have any further questions, we’d be pleased to arrange a call, or a meeting on Skype.

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