Technical Documentation

User guide production and management

Maintaining user guides for your business can be time-consuming and expensive. Often, the responsibility falls to engineers who just don’t have time.

Our technical writers are formally trained and experienced in managing bespoke, single-sourced documentation.

We've produced documentation for a range of clients in manufacturing, software, SaaS, and AI.

Our tried-and-tested writing process allows us to document equipment in granular detail, then customize each manual according to your requirements — right down to individual components or unique specs.

With 15 years’ experience in supporting our clients with documentation, we’ve transformed the way they manage and distribute user guides, freeing up technical staff to work on other tasks.

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Red Robot Media created the online help manuals for ‘License Dashboard License Manager’ without prior knowledge of our technical product. After attending a short training course they created documents that are well written and user friendly. The work arrived on time and within budget and we were kept up to date throughout the process. We would definitely recommend them and look forward to working with them again in the future. - Lisa, License Dashboard

Our dedicated project management portal allows you to grab the latest version of any technical user guide via a self-service library, so outsourcing documentation won’t slow you down.

Our service is available remotely and globally. Get in touch for more details.

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We're available to start new documentation projects from February/ March 2025.