The golden rules of technical writing might surprise you

We've produced, edited and updated a number of software user guides in Red Robot Media's history. Technical writing is one of our key services, and the majority of the work we do - apart from blogging - is user documentation work. You might be surprised to learn that we try to encourage clients to trim down requirements, and we never suggest the production of documents that we think aren't needed. Here are a few of our other golden rules for technical wr...
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