How to Quickly Write GDPR Policy Documents

How to Quickly Write GDPR Policy Documents
After all the talk and anticipation, it has finally arrived - the General Data Protection Regulations (GDPR) have come into force across the EU. To stay compliant, you'll need to write and maintain GDPR policy documentation. This blog outlines the basics. A Brief Introduction to GDPR The GDPR is the biggest shake-up of data protection and privacy laws in a generation. The main aim is to bring data regulations up to date with advances in digital te

The Importance of a Great User Guide

The Importance of a Great User Guide
Mathew and I now offer technical authoring services, but we both have a history of working in IT support. Mathew worked for BT and the NIHR before becoming a technical author. I worked at Mazars and StepChange before getting a great service desk job at the NIHR, part of the NHS. Our service desk experience has helped us to understand the benefits of a good user guide. Great documentation is crucial for end users, and it also really helps the service
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