If your users don’t understand how to use your service, a video can get them up and running quickly. Red Robot Media’s technical authors produce help videos that complement your existing user guides. 

What is a Help Video?

Help videos are short explainers that walk users through a process. You might produce a video to show people how to install your software, or how to accomplish specific tasks.

Videos can be linked together with a playlist, and published in a number of locations. You might embed help videos into your user guide, publish them on a blog, or leverage the power of YouTube to generate interest in the product you offer.

Our technical authors have produced help videos for software and hardware products, training courses and apps. We can embed interactive quizzes, video reviews and step-by-step instructions for your customers.

We can also help to set up and optimise your YouTube channel and add branded thumbnails and captions. Once your video is finished, we hand over the source files so that you can tweak and re-publish your video content any time you like.

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Video guides make help more accessible

Contact Red Robot Media for a quote today

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How We Produce Help Videos

Our technical authors, Claire Broadley and Mathew Dixon, have written a book on Camtasia Studio. It’s our preferred tool for video production, and can produce outputs in a variety of formats.

We have licenses for the Mac and PC versions, so we can work in either version, according to your needs.

We are also experienced in Madcap Capture, and can author videos on BB FlashBack. We’re also trained in other TechSmith tools, such as SnagIt, Jing and Relay.

Help Video Pricing

When you contact Red Robot Media for a price, we’ll look at the quantity of videos you need, your branding requirements, and the content that you want to cover. We can then calculate a bespoke price. If you need more than one video, getting them all produced at the same time will be the most cost-effective option.

Get a Price

Video guides make help more accessible

Contact Red Robot Media for a quote today

Get a Price